Refund Policy
At Novello Hotels, we aim to provide clarity and transparency regarding cancellations and refunds. Below is our policy regarding booking cancellations and associated charges.
Cancellation Between 15 Days to 7 Days
If you cancel your booking between 15 days and 7 days before your check-in date, 50% of the total billing amount will be charged.
Cancellation in Less Than 7 Days
If you cancel your booking less than 7 days before your check-in date, the total booking amount will be charged.